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1000 Sofia, 16 “Bacho Kiro” str.
Tel. / Fax +359 2 9894024
E-Mail: ubb@i-n.net
www.pivovari.com |
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Regulations for Implementing the Code of Responsible Commercial Communications and
Ethical Standards of the Brewing Industry in Bulgaria |
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Chapter 5. Complaint procedure in case of commercial communications violating the Code. |
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Art. 26. (1) An interested person or organization shall be entitled to give opinions, proposals, questions or signals for advertisements which do not follow the rules for responsible commercial communications given by the Code.
(2) The opinions under Art. 26, paragraph 1 shall be sent in writing to: Central Post Office, P.B. 1138, Sofia 1000. This address has been announced publicly through the Bulgarian media and in other suitable ways.
(3) Each member of UBB and the entities associated to the Code shall be obliged to inform the other UBB members on decisions taken by the Commission for Consumer Protection, the Commission for Protection of Competition and the respective courts as far as their commercial communications are concerned.
Art. 27 (1) A Commission of Arbitration shall be established under the Council in conformity with Art. 26 of these Regulations with the task of examining the signals related to the Code.
(2) The Commission of Arbitration shall consist of the chairperson of the Council, a representative of the Association of Advertising Agencies and the Association of Bulgarian Broadcasters, a representative of each nationally represented consumer association which has signed a co-operation memorandum with UBB and a representative of the academic institutions. The members of UBB Council can attend the meetings of the Commission of Arbitration and shall be entitled to a deliberative vote. Experts in the area of advertising, the media, consumer protection and representatives of competent state institutions relevant to the concrete case can be invited as consultants to the Commission of Arbitration.
(3) The members of the Commission of Arbitration shall have equal rights and obligations. Each member of the Commission of Arbitration shall have one vote in the decision-making process.
(4) The provisions of Chapter 2 of these Regulations shall be applied in the decision-making process of the Commission of Arbitration.
(5) The Commission of Arbitration shall be co-chaired by the chairperson of the Council and a representative of the nationally represented consumer associations which have signed a co-operation memorandum with UBB. In case the nationally represented associations are more than one the co-chair shall be appointed on a rotation principle for a term of 2 (two) years.
(6) The members of the Commission of Arbitration shall not receive remuneration for their activities.
Art. 28 (1) In case a signal for an advertisement violating UBB’s rules for responsible commercial communications is lodged the co-chairs of the Commission of Arbitration shall find out whether the signal is really relevant to the rules in the Code. To do so they shall consult the members of the Council.
(2) In case the signal is not relevant to the Code the co-chairs of the Commission of Arbitration shall inform in writing the sender of the signal and the Council members about that.
(3) In case the Commission finds that the signal is relevant to the Code the co-chairs shall decide on a date for examining the case in substance. The meeting shall take place within 10 (ten) working days of receiving the signal.
(4) The co-chairs shall inform the members of the Commission of Arbitration about the date of the meeting and circulate the materials on the case at least 7 (seven) working days in advance.
(5) In case the Commission of Arbitration finds out that the rules of the Code have been violated it shall give an opinion about corrections to be introduced in the respective commercial communication. |
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